Policies & Terms

Chain styles and charm options are not guaranteed. Chain availability is first come first serve. If you have your heart set on a particular style please make a special reservation/order.

Only 2 guests are allowed in the studio at a time. Any party more than 2 guests will need to book an additional time slot (30 minutes).

A deposit of $30 is required to confirm your reservation, deposits are non-refundable within 48 hours of your appointment. Jewelry payment is due prior to welding.

Please note, the thicker the chain, the stronger. Stronger chains can become dangerous if caught and unable to break away. Claspless and hosts are not responsible for jewelry causing bodily harm. Like any metal jewelry, dainty chains are more prone to breaking and bending with wear.

Chlorine and salt water can manipulate the chemical bonds in your metal and cause them to bend more easily. Please wear them with care. If your welded joint breaks within 30 days, please keep the chain for a free reweld. Changes in body chemistry and wear over time can cause gold filled, sterling and stainless steel to tarnish. A polishing cloth can help restore shine.

We are not responsible for any stretched, broken, lost chains or any allergic reactions. Please do not select a metal your are allergic to.

For your safety, no person should look directly at the welding spark. Must be 18 years of age or older confirmed with State issued ID.